We are incorporating new standards to prioritize the safety of our guests and employees. We have made some changes to our tasting experiences to ensure our guests and staff feel safe on our properties. Please see below for a list of FAQ we think might be helpful.
Are you open to the public?
Yes, we have appointments available for all guests beginning Thursday, July 2nd. Club Members should request a Wine Club Seated Tasting, and guests should request the Seated Estate Tasting. Learn more on our Visit Us page.
What is your cancellation policy?
We ask that you cancel 24 hours prior to your reservation to avoid a no-show charge. If you have booked a reservation and do not show, we will charge the total price of your tasting. For Member Tastings, that will equate to $20 per booked guest. Please call our Guest Services team at (707) 935-3000 to cancel.
How will I know my reservation has been booked?
If you are able to submit a reservation for a date and time on our website, that slot will be on hold for you until our Guest Services team is able to review, accept and officially book your tasting. Confirmation emails will be sent at 5 pm each day once the reservation is booked. You can also review the status of your reservation by logging in to your account and clicking on “My Reservations”.
What are you doing to disinfect between tastings?
Our wine bars and tables are being wiped down with disinfectant wipes each morning and after every tasting appointment throughout the day. There will be a mobile hand washing station available for guests. All doorknobs, light switches, sink faucet handles, and any other area that is commonly touched, will be cleaned with commercial disinfectant wipes multiple times a day. Guests will receive a branded non-breakable stemless wine glass with each tasting that they may take home with them.
Are children allowed?
No. We are currently not allowing anyone under 21 on property for health and safety reasons.
Am I allowed to bring outside food or drink on property?
No, we are not currently allowing any outside food/drinks on property. We hope to resume picnicking once it is safe to do so.
Is the lawn open?
No. We are not currently opening the Imagery lawn for guests. We hope to open it in the near future. Stay tuned!
Are dogs allowed?
Dogs, including service dogs, are welcome on property, but must be kept on a leash at all times. During your tasting, they must be under or next to your table to ensure proper social distancing. If an owner fails to control their dog, a winery representative may ask them to leave.
Do I have to wear a mask?
Yes, we ask that all guests arrive on property wearing a mask covering mouth and nose. You can remove your mask once you are seated at your table and wine service begins.
Will employees be wearing masks?
Yes, all our employees will be wearing a mask and will maintain 6 feet social distancing.
Are you still doing curbside pick-ups?
Yes, we will offer curbside pick-up at Benziger and Imagery from 11 am-4 pm Thursday through Sunday (curbside pick-ups and tasting appointments will be closed on Tuesday and Wednesday). Please call 707-935-4515 to place an order or schedule a pick-up. Or, you can drop by the wineries from 11 am-4 pm Thursday through Sunday, park in the designated curbside pick-up parking spots, and call to place an order to be processed then.